Privacy Policy

1. Introduction

BrightFind Tidy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brigffndtidy.com or use our cleaning services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Service preferences and cleaning requirements
• Payment information for billing purposes
• Communication records and customer service interactions

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and operating system details

3. How We Use Your Information

We use your information for the following purposes:

• Providing and managing our cleaning services
• Processing payments and billing
• Communicating about your service requests and appointments
• Improving our website and services
• Sending promotional materials (with your consent)
• Complying with legal obligations
• Protecting against fraud and unauthorized access

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (payment processors, scheduling software)
• When required by law or legal process
• To protect the rights, property, or safety of our company, customers, or others
• In connection with a business transaction (merger, acquisition, etc.)
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner or your browser settings. Essential cookies are necessary for website functionality and cannot be disabled.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Service records are typically retained for 7 years for tax and business purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: